FAQ

How can I find my size?

Consult our comprehensive size guide available on our website. This guide provides detailed measurements to help you choose the perfect fit for your body type.

When will I receive my order?

Processing Time

All Products require 2-4 business days processing time before being shipped.

*(Weekends and Holidays are not included.)*

Shipping Information

Standard Shipping- 3 - 5 business days (Typically 5 business days)

Expedited Shipping- 1- 3 business days (Typically 3 business days)

*Shipping estimates DO NOT include the processing time.*

*Business days DO NOT include weekends and holidays.*

Tracking My Order

A shipping confirmation will be sent to the customer via email with the order number/ID. Once the order ships, the customer will receive another email with the tracking number.

Check the spam folder if you do not see the confirmation email. If you have yet to receive a confirmation email, then the email address you entered is incorrect or the order did not go through. Email us at contact@samuelolan.com to address this. We strive to respond promptly to ensure your satisfaction.

What shipping carrier and shipping methods are used?

Shipping carriers include:

-USPS

-UPS

-FedEx

-DHL