Refund & Exchange Policy

We accept all returns/exchanges within 14 business days from the date that the product was delivered. Samuel Olan is NOT responsible for shipping charges for refunds/exchanges, this should be covered by the customer.

The product should not be altered, washed or worn and a proof of purchase must also be shown to receive a refund/exchange. The product should be sent back in its original condition, packaging and tags to receive a refund/exchange.

Using the return address provided on the packaging, resend the package.

Once the package is received there will be an automatic refund sent to the method of payment that the customer used.