Privacy policy

At Samuel Olan Clothing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or interact with our brand. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information: When you interact with our website or place an order, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.

b. Browsing Information: We may collect non-personal information such as your IP address, browser type, device type, and operating system to improve our website and services.

2. How We Use Your Information:

a. Order Processing: We use your personal information to process orders, fulfill purchases, and provide customer support.

b. Communication: We may use your contact information to send you updates about your order, promotional offers, newsletters, and other marketing communications. You can opt out of marketing communications at any time.

c. Improving Our Services: We analyze browsing information to understand how visitors use our website and improve our products and services.

3. Information Sharing:

a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you. These third parties are obligated to keep your information confidential and secure.

b. Legal Compliance: We may disclose your information if required by law or in response to lawful requests from public authorities.

4. Data Security:

We take reasonable precautions to protect your information from unauthorized access, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

6. Your Rights:

a. Access and Correction: You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.

b. Data Deletion: You can request the deletion of your personal information, subject to certain exceptions where we are required to retain information by law or for legitimate business purposes.

7. Children's Privacy:

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@samuelolan.com